When the Pink Atlas was added to our references
When the vendor's developers logon remotely to our production servers
When the IT manager showed me the vendor installed a crazy Job Manager on my Database Server
When I successfully migrated OTRS to Ubuntu Server 12.04
What it will feel like when I can finally shutdown VisuaLab in September
How the vendor's database sync works
When I started up the vendors app on the branch labs and they all worked
Trying to stop Desktop Central from rebooting computers after a mass deployment
When the DBA and the Developer use the 3rd party app at the same time
When the IT Manager shows me his own creation of OSSEC log parser/shipper/dashboard.
When the vendor says the app server has to be in the DMZ
What we all hope the vendor can do
When the IT manager pushes out new software with Desktop Central